How to find my User ID?

Your user ID is the key to your unique game account. It helps us access your progress, logs, and account details, so we can provide you with the best support. Whether you need help recovering lost progress, receiving compensation, or debugging issues, your user ID is essential for ensuring fast and accurate assistance.

How to Find Your User ID

1. Open the Game and Go to Settings
   
   
   

   • Launch the game and navigate to the Settings menu.
     
     

2. Locate Your User ID
   

   • You’ll see your user ID displayed under your name on the settings page.
     
     

3. Copy Your User ID
   
   
   

   • Tap the copy icon next to the ID to copy the series of letters and numbers.

 

Why Do We Need Your User ID?

Your user ID helps us to:

• Verify and access your game account;
• Investigate account-specific issues like missing items or bugs;
• Recover your game progress;
• Process compensations, gifts, or purchases directly to your account.

Without it, we cannot access your account details, which may delay resolving your issue.

How to Automatically Share Your User ID

The quickest and most efficient way to share your user ID is by using the in-game Support button. This ensures we automatically receive your account information. If you’re contacting us via email, please include your user ID manually to help us resolve your issue without delay.